Auto Update and Login Related Error Messages

Auto Update:

• ubi.com update is incomplete. Please retry the update.
  An error has occurred while downloading or installing the update. Try restarting the Game Service to continue the update

Login:

• Unable to connect to ubi.com game server.
  A connection was established, but there is a temporary problem with our network. Make sure you are not behind a firewall which may be blocking your access to our servers. If the error persists, wait 10 minutes and try to log on again.
• Cannot connect to server.
  A connection was established, but there is a temporary problem with our network. Make sure you are not behind a firewall which may be blocking your access to our servers. If the error persists, wait 10 minutes and try to log on again.
• Cannot read the settings file.
  The Game Service cannot read the settings file, which might be corrupted. Try uninstalling the game service software and installing it again.
• Could not create instance of GLClient.com.
  It is impossible to launch the GameService application. Please reinstall the application and try again.
• Could not establish a connection to the ubi.com servers.
  The connections between the Game Service's Network and your computer cannot be established. Make sure that you are connected to the Internet.
• Could not lock Internet session.
  Please make sure that you are connected to the Internet. Try reconnecting and if the error persists, please send your Internet Service Provider information to our Support team. [link to contact page]
• Could not log on to Friends server.
  You cannot connect to the Friends’ server for the time being. Please wait a few moments and launch the Friends List again.
• Could not retrieve settings file from the web.
  The initialization file wasn't able to be downloaded. Try reinstalling the software. If it still doesn't work, wait for a while and try again later.
• Could not retrieve plug-in list file from the web.
  The plug-in list file wasn't able to be downloaded. Try reinstalling the software. If it still doesn't work, wait for a while and try again later.
• Unable to retrieve new user URL.
  ubi.com cannot find the right Internet address for the "Create User." Please find the Create User page from our official web site at www.ubi.com.
• ubi.com Database problem. Please notify the administrator.
  We are currently experiencing problems with our Databases. You won't be able to log on to our systems right now. Try again in a few minutes.
• ubi.com Database problem detected. Some functions are disabled.
  We are currently experiencing problems with our Databases. Some functions, such as the Friends List or History, might be disabled for a few minutes.
• Connection to ubi.com timed out.
  The login process has timed out. It’s possible that your Internet connection is slow or experiencing lag. Please retry later.
• That Player Name does not exist. Please try again, or click New User.
  The specified username does not exist in our database. Make sure you have typed the right one or create a new account.
• The arena has not yet detected your disconnection. Try again in a few minutes.
  It’s possible that you didn't log off from ubi.com on another computer. If this is the case, close the application on the other computer.The ubi.com Servers may have not yet noticed that you logged off. Retry in a couple of minutes.
• The arena is not available.
  Our servers are not working properly at the moment. Please try again later.
• The Friends List is not available.
  You cannot connect to the Friends server at this time. Try launching the Friends List again later.
• The plug-in list file doesn't exist on your system.
  The plug-in list file wasn't downloaded properly. Try to reinstall ubi.com on your system.
• The plug-in list file is read-only.
  The file is either used by another program or the file is in read-only mode. Please unlock the file, then restart ubi.com.
• Could not retrieve plug-in list file from the web.
  The wrong initialization file was downloaded. Please contact us about this problem and try again later. The problem should fix itself.
• You have been disconnected from ubi.com. Please reconnect.
  Your connection with the ubi.com servers was broken. Log on again and it should be fine.
• Your password is incorrect.
  The password that you entered in the Login Section is incorrect. Please check your spelling and try again. If you can't remember your password, please click here to have it mailed to you.
• Cannot automatically update ubi.com. Please get the latest version from http://www.ubi.com.
  You will need to uninstall ubi.com from your computer and then download the latest version of the ubi.com program at http://gamingzone.ubisoft.com/packages/GameService.exe.
• Could not create instance of (program).
  An error has occurred while ubi.com was installing. Please uninstall the software and try again.
• Program0 failed to connect to host.
  An error has occurred while ubi.com was installing. Please uninstall the software and try again.